DUCOSOFT / Industry-Specific Web Systems
Appointment Website and Booking Management
Appointments taken by telephone and the times shown online can fall out of sync.
Illustrative solution view
A clear need
Service, staff and capacity calendar
An agreed scope
Booking, cancellation and rescheduling
Joint review
Conflict checks and reminders
A clear handover
We deliver the working calendar, sample booking tests and team training.
Your need
What business need does this address?
We set up a booking system where customers can choose a service, staff member and time. We plan online reservations alongside your team's internal calendar, configuring capacity, working hours, cancellations and changes around your business rules.
Scope
A clear scope, with understandable steps.
A scope planned around your use
Booking, cancellation and rescheduling
Conflict checks and reminders
What we work towards together
An appointment setup that considers customer booking and team calendars together.
How we work
Understand the need. Build the solution together.
- 01
Understand the need
Service durations and opening hours
- 02
Plan the work
We agree on priorities and sequence around these areas: Service, staff and capacity calendar · Booking, cancellation and rescheduling · Conflict checks and reminders.
- 03
Implement and review
An area we review together during implementation: Conflict checks and reminders.
- 04
Hand over and explain usage
At handover, we review the agreed deliverables and usage steps together. We deliver the working calendar, sample booking tests and team training.
In practice
How could this work in your business?
Illustrative use case
In this example, a consultancy shows available slots based on service duration and staff calendars. Capacity is checked when a customer books, while cancellations and time changes follow the business's agreed rules and are reflected in the relevant calendar.
Handover & preparation
From the first meeting to handover.
What will you receive?
We deliver the working calendar, sample booking tests and team training.
- Service, staff and capacity calendar
- Booking, cancellation and rescheduling
- Conflict checks and reminders
What should you bring to the first meeting?
- Service durations and opening hours
- Staff, capacity and cancellation rules
In the first meeting, we review your current setup, priorities and dependencies together. We prepare the proposal around that discussion.
Discuss your project ↗Questions
What to know before you decide.
What does this service include?
We set up a booking system where customers can choose a service, staff member and time. We plan online reservations alongside your team's internal calendar, configuring capacity, working hours, cancellations and changes around your business rules. Service, staff and capacity calendar · Booking, cancellation and rescheduling · Conflict checks and reminders.
Is this a good fit for our business?
For clinics, beauty centres, consultants and appointment-based businesses.
What should we share in the first meeting?
Service durations and opening hours Staff, capacity and cancellation rules
What will we receive when the work is complete?
We deliver the working calendar, sample booking tests and team training.
Appointment Website and Booking Management
Let’s define a solution around your needs.
Tell us how your business works today and what you want to achieve. We can plan the scope, connections and deliverables around your team.
