DUCOSOFT / E-commerce and Sales Integrations
Basket Reminders, Campaigns and Loyalty Systems
Independent cart reminders, vouchers and loyalty points can create conflicting campaign conditions.
Illustrative solution view
A clear need
Permission-based basket reminder flows
An agreed scope
Time-, product- and customer-specific coupons
Joint review
Point earning, redemption and return rules
A clear handover
We deliver message templates, campaign settings and sample basket and points tests.
Your need
What business need does this address?
We configure abandoned baskets, promotional campaigns and customer points around your business rules. We schedule reminders according to customer permissions and test coupon combinations, earning and redeeming points, and the effects of cancellations and returns.
Scope
A clear scope, with understandable steps.
A scope planned around your use
Time-, product- and customer-specific coupons
Point earning, redemption and return rules
What we work towards together
Consistent campaign and loyalty steps within the purchasing journey.
How we work
Understand the need. Build the solution together.
- 01
Understand the need
Communication permissions and message plan
- 02
Plan the work
We agree on priorities and sequence around these areas: Permission-based basket reminder flows · Time-, product- and customer-specific coupons · Point earning, redemption and return rules.
- 03
Implement and review
An area we review together during implementation: Point earning, redemption and return rules.
- 04
Hand over and explain usage
At handover, we review the agreed deliverables and usage steps together. We deliver message templates, campaign settings and sample basket and points tests.
In practice
How could this work in your business?
Illustrative use case
In this example, a store schedules abandoned-cart reminders for customers with the necessary communication permissions. Voucher combinations and the effect of returns on points are checked through sample transactions, while the business approves message timing and campaign conditions.
Handover & preparation
From the first meeting to handover.
What will you receive?
We deliver message templates, campaign settings and sample basket and points tests.
- Permission-based basket reminder flows
- Time-, product- and customer-specific coupons
- Point earning, redemption and return rules
What should you bring to the first meeting?
- Communication permissions and message plan
- Voucher, points and return rules
In the first meeting, we review your current setup, priorities and dependencies together. We prepare the proposal around that discussion.
Discuss your project ↗Questions
What to know before you decide.
What does this service include?
We configure abandoned baskets, promotional campaigns and customer points around your business rules. We schedule reminders according to customer permissions and test coupon combinations, earning and redeeming points, and the effects of cancellations and returns. Permission-based basket reminder flows · Time-, product- and customer-specific coupons · Point earning, redemption and return rules.
Is this a good fit for our business?
For e-commerce businesses that want to track repeat purchases and campaigns systematically.
What should we share in the first meeting?
Communication permissions and message plan Voucher, points and return rules
What will we receive when the work is complete?
We deliver message templates, campaign settings and sample basket and points tests.
Basket Reminders, Campaigns and Loyalty Systems
Let’s define a solution around your needs.
Tell us how your business works today and what you want to achieve. We can plan the scope, connections and deliverables around your team.
