DUCOSOFT / Social Media, Enquiry and CRM Management
Europe Bridge – Social Media and Enquiry Management
We extend the digital presence and representation service with German-language content, selected social media accounts and campaign activities.
Illustrative solution view
A clear need
German-language content and social media calendar
An agreed scope
Bilingual response and initial conversation scenarios
Joint review
Enquiry, meeting and handover tracking for the team in Turkey
A clear handover
We deliver a content and campaign plan, response scenarios and an enquiry, meeting and handover report.
Your need
What business need does this address?
We extend the digital presence and representation service with German-language content, selected social media accounts and campaign activities. As the representative in Germany records incoming needs and suitable meeting times, we connect content, the website, the initial conversation and handover to your team in Turkey. Advertising spend is scoped separately from the management fee.
Scope
A clear scope, with understandable steps.
A scope planned around your use
Bilingual response and initial conversation scenarios
Enquiry, meeting and handover tracking for the team in Turkey
What we work towards together
We deliver a content and campaign plan, response scenarios and an enquiry, meeting and handover report.
How we work
Understand the need. Build the solution together.
- 01
Understand the need
Share the customer or partner profile you want to reach in Germany, your introduction materials and current contact channels.
- 02
Plan the work
We agree on priorities and sequence around these areas: German-language content and social media calendar · Bilingual response and initial conversation scenarios · Enquiry, meeting and handover tracking for the team in Turkey.
- 03
Implement and review
An area we review together during implementation: Enquiry, meeting and handover tracking for the team in Turkey.
- 04
Hand over and explain usage
At handover, we review the agreed deliverables and usage steps together. We deliver a content and campaign plan, response scenarios and an enquiry, meeting and handover report.
In practice
How could this work in your business?
Illustrative use case
Messages from German-language social posts need to connect with the content plan. The representative records needs and meeting times, linking the website, first conversation and Türkiye handover to the same enquiry.
Handover & preparation
From the first meeting to handover.
What will you receive?
We deliver a content and campaign plan, response scenarios and an enquiry, meeting and handover report.
- German-language content and social media calendar
- Bilingual response and initial conversation scenarios
- Enquiry, meeting and handover tracking for the team in Turkey
What should you bring to the first meeting?
- Share the customer or partner profile you want to reach in Germany, your introduction materials and current contact channels.
- Identify Türkiye team owners, approved German–Turkish information and the record system used for enquiry handovers.
In the first meeting, we review your current setup, priorities and dependencies together. We prepare the proposal around that discussion.
Discuss your project ↗Questions
What to know before you decide.
What does this service include?
We extend the digital presence and representation service with German-language content, selected social media accounts and campaign activities. As the representative in Germany records incoming needs and suitable meeting times, we connect content, the website, the initial conversation and handover to your team in Turkey. Advertising spend is scoped separately from the management fee. German-language content and social media calendar · Bilingual response and initial conversation scenarios · Enquiry, meeting and handover tracking for the team in Turkey.
Is this a good fit for our business?
For businesses that want to develop their European communications through regular content and enquiry tracking.
What should we share in the first meeting?
Share the customer or partner profile you want to reach in Germany, your introduction materials and current contact channels. Identify Türkiye team owners, approved German–Turkish information and the record system used for enquiry handovers.
What will we receive when the work is complete?
We deliver a content and campaign plan, response scenarios and an enquiry, meeting and handover report.
Europe Bridge – Social Media and Enquiry Management
Let’s define a solution around your needs.
Tell us how your business works today and what you want to achieve. We can plan the scope, connections and deliverables around your team.
