DUCOSOFT / Social Media and Customer Communication
Social Media Management
We plan a content strategy, monthly calendar, post copy and visual production around your audience and chosen platforms.
Illustrative solution view
A clear need
Platform strategy and monthly content calendar
An agreed scope
Copy, design, approval and publishing workflow
Joint review
Comment and message monitoring within the agreed scope
A clear handover
We deliver an approval calendar, content files and a monthly activity report.
Your need
What business need does this address?
We plan a content strategy, monthly calendar, post copy and visual production around your audience and chosen platforms. We publish content after your approval and manage comments and messages according to agreed responsibilities, clarifying filming needs, content quantities and advertising management requirements at the start.
Scope
A clear scope, with understandable steps.
A scope planned around your use
Copy, design, approval and publishing workflow
Comment and message monitoring within the agreed scope
What we work towards together
We deliver an approval calendar, content files and a monthly activity report.
How we work
Understand the need. Build the solution together.
- 01
Understand the need
Share brand files, existing accounts and content, together with your target audience and priority products or services.
- 02
Plan the work
We agree on priorities and sequence around these areas: Platform strategy and monthly content calendar · Copy, design, approval and publishing workflow · Comment and message monitoring within the agreed scope.
- 03
Implement and review
An area we review together during implementation: Comment and message monitoring within the agreed scope.
- 04
Hand over and explain usage
At handover, we review the agreed deliverables and usage steps together. We deliver an approval calendar, content files and a monthly activity report.
In practice
How could this work in your business?
Illustrative use case
A business creates social posts at the last minute. We build a monthly calendar connecting platform roles, copy and design approval, publishing sequence and the agreed message-handling scope.
Handover & preparation
From the first meeting to handover.
What will you receive?
We deliver an approval calendar, content files and a monthly activity report.
- Platform strategy and monthly content calendar
- Copy, design, approval and publishing workflow
- Comment and message monitoring within the agreed scope
What should you bring to the first meeting?
- Share brand files, existing accounts and content, together with your target audience and priority products or services.
- Let’s identify the approval owner, channels and content, budget or production boundaries.
In the first meeting, we review your current setup, priorities and dependencies together. We prepare the proposal around that discussion.
Discuss your project ↗Questions
What to know before you decide.
What does this service include?
We plan a content strategy, monthly calendar, post copy and visual production around your audience and chosen platforms. We publish content after your approval and manage comments and messages according to agreed responsibilities, clarifying filming needs, content quantities and advertising management requirements at the start. Platform strategy and monthly content calendar · Copy, design, approval and publishing workflow · Comment and message monitoring within the agreed scope.
Is this a good fit for our business?
For businesses that want consistent social media management in their brand’s voice.
What should we share in the first meeting?
Share brand files, existing accounts and content, together with your target audience and priority products or services. Let’s identify the approval owner, channels and content, budget or production boundaries.
What will we receive when the work is complete?
We deliver an approval calendar, content files and a monthly activity report.
Social Media Management
Let’s define a solution around your needs.
Tell us how your business works today and what you want to achieve. We can plan the scope, connections and deliverables around your team.
