DUCOSOFT / Connected Solution Packages
Smart Business Package
Website enquiries, messages and sales follow-up remain disconnected, losing the customer's context.
Illustrative solution view
A clear need
Website, AI chatbot and CRM integration
An agreed scope
WhatsApp, quote and form automation
Joint review
Scenario checks and technical support scope
A clear handover
We deliver the working integrated process, test results and team training.
Your need
What business need does this address?
We turn your website into a connected system for receiving and following up customer enquiries. We link an AI chatbot, CRM integration, WhatsApp automation and quote or form automation to your workflow, establishing operating procedures alongside the technical support scope.
Scope
A clear scope, with understandable steps.
A scope planned around your use
WhatsApp, quote and form automation
Scenario checks and technical support scope
What we work towards together
A connected package covering first contact and customer follow-up.
How we work
Understand the need. Build the solution together.
- 01
Understand the need
Customer journey and existing applications
- 02
Plan the work
We agree on priorities and sequence around these areas: Website, AI chatbot and CRM integration · WhatsApp, quote and form automation · Scenario checks and technical support scope.
- 03
Implement and review
An area we review together during implementation: Scenario checks and technical support scope.
- 04
Hand over and explain usage
At handover, we review the agreed deliverables and usage steps together. We deliver the working integrated process, test results and team training.
In practice
How could this work in your business?
Illustrative use case
In this example, a service business passes needs collected by its website assistant into the CRM. WhatsApp and quotation/form workflows join the same customer process; the plan defines where human approval is needed and what technical support covers.
Handover & preparation
From the first meeting to handover.
What will you receive?
We deliver the working integrated process, test results and team training.
- Website, AI chatbot and CRM integration
- WhatsApp, quote and form automation
- Scenario checks and technical support scope
What should you bring to the first meeting?
- Customer journey and existing applications
- Approval rules and support expectations
In the first meeting, we review your current setup, priorities and dependencies together. We prepare the proposal around that discussion.
Discuss your project ↗Questions
What to know before you decide.
What does this service include?
We turn your website into a connected system for receiving and following up customer enquiries. We link an AI chatbot, CRM integration, WhatsApp automation and quote or form automation to your workflow, establishing operating procedures alongside the technical support scope. Website, AI chatbot and CRM integration · WhatsApp, quote and form automation · Scenario checks and technical support scope.
Is this a good fit for our business?
For businesses that want to connect website enquiries with their team and sales processes.
What should we share in the first meeting?
Customer journey and existing applications Approval rules and support expectations
What will we receive when the work is complete?
We deliver the working integrated process, test results and team training.
Smart Business Package
Let’s define a solution around your needs.
Tell us how your business works today and what you want to achieve. We can plan the scope, connections and deliverables around your team.
