DUCOSOFT / Business Email, Collaboration Tools and Licences
Business Email Server Management
We manage your company mail server or hosted email service around accounts, sending security and user requirements.
Illustrative solution view
A clear need
Mailbox, quota, forwarding and email client configuration
An agreed scope
SPF, DKIM, DMARC and spam, malicious content and phishing filters
Joint review
Mail migration, DNS cutover and sending and receiving checks
A clear handover
We deliver the mailbox inventory, authentication and migration records, sending and receiving tests and maintenance plan.
Your need
What business need does this address?
We manage your company mail server or hosted email service around accounts, sending security and user requirements. Mailboxes, forwarding and SPF, DKIM and DMARC records are configured together, with spam, malicious attachment and phishing filters matched to the platform's capabilities. When changing providers, we plan historical mail migration and DNS cutover, then check sending, receiving, client connections and error logs. Maintenance and fault handling follow documented responsibilities.
Scope
A clear scope, with understandable steps.
A scope planned around your use
SPF, DKIM, DMARC and spam, malicious content and phishing filters
Mail migration, DNS cutover and sending and receiving checks
What we work towards together
We deliver the mailbox inventory, authentication and migration records, sending and receiving tests and maintenance plan.
Business Email Server Management
Technical details
Accounts and mail flow
We inventory mailboxes, shared addresses, forwarding and quota requirements. User permissions and client connections are configured, with clear procedures agreed for new starters, departing employees and the management of shared company mail.
Sender authentication and filtering
We align domain SPF, DKIM and DMARC records with the mail provider. Supported spam, malicious attachment and phishing controls include procedures for reviewing quarantine and incorrectly blocked messages. We explain how users can recognise suspicious messages and report incidents.
Migration, checks and maintenance
We assess existing mail volumes, folders and client settings before planning the migration sequence. Sample transfers, DNS changes and sending and receiving tests are performed, with error records and maintenance needs kept in a structured tracking file.
How we work
Understand the need. Build the solution together.
- 01
Understand the need
Share your existing devices, users, connections and systems, including the providers you currently use.
- 02
Plan the work
We agree on priorities and sequence around these areas: Mailbox, quota, forwarding and email client configuration · SPF, DKIM, DMARC and spam, malicious content and phishing filters · Mail migration, DNS cutover and sending and receiving checks.
- 03
Implement and review
An area we review together during implementation: Mail migration, DNS cutover and sending and receiving checks.
- 04
Hand over and explain usage
At handover, we review the agreed deliverables and usage steps together. We deliver the mailbox inventory, authentication and migration records, sending and receiving tests and maintenance plan.
In practice
How could this work in your business?
Illustrative use case
A company changes email providers while retaining historical correspondence and correctly routing new messages. We map accounts, plan a trial transfer and DNS sequence, then test internal and external mail after migration.
Handover & preparation
From the first meeting to handover.
What will you receive?
We deliver the mailbox inventory, authentication and migration records, sending and receiving tests and maintenance plan.
- Mailbox, quota, forwarding and email client configuration
- SPF, DKIM, DMARC and spam, malicious content and phishing filters
- Mail migration, DNS cutover and sending and receiving checks
What should you bring to the first meeting?
- Share your existing devices, users, connections and systems, including the providers you currently use.
- Identify priority work areas, access owners and suitable times for changes.
In the first meeting, we review your current setup, priorities and dependencies together. We prepare the proposal around that discussion.
Discuss your project ↗Questions
What to know before you decide.
What does this service include?
We manage your company mail server or hosted email service around accounts, sending security and user requirements. Mailboxes, forwarding and SPF, DKIM and DMARC records are configured together, with spam, malicious attachment and phishing filters matched to the platform's capabilities. When changing providers, we plan historical mail migration and DNS cutover, then check sending, receiving, client connections and error logs. Maintenance and fault handling follow documented responsibilities. Mailbox, quota, forwarding and email client configuration · SPF, DKIM, DMARC and spam, malicious content and phishing filters · Mail migration, DNS cutover and sending and receiving checks.
Is this a good fit for our business?
For businesses setting up, migrating or technically managing their corporate email infrastructure.
What should we share in the first meeting?
Share your existing devices, users, connections and systems, including the providers you currently use. Identify priority work areas, access owners and suitable times for changes.
What will we receive when the work is complete?
We deliver the mailbox inventory, authentication and migration records, sending and receiving tests and maintenance plan.
Business Email Server Management
Let’s define a solution around your needs.
Tell us how your business works today and what you want to achieve. We can plan the scope, connections and deliverables around your team.
