DUCOSOFT / Files, Storage and Backups

Disaster Recovery and Business Continuity

We plan how critical operations should resume after a server failure, data loss or loss of access to your office.

Recovery task cards bridge an inactive primary workspace and an operating alternative office.
Disaster Recovery and Business Continuity
Illustrative solution view
A clear need

Business impact analysis, application dependencies and agreed RPO and RTO objectives

An agreed scope

Separate or access-isolated copies, recovery sequence and alternative working plan

Joint review

Responsibilities, communication chain, recovery documentation and a defined exercise

A clear handover

Delivery includes business priorities and RPO/RTO targets, a system dependency map, a step-by-step recovery plan, assigned owners and a post-exercise improvement report.

Your need

What business need does this address?

We plan how critical operations should resume after a server failure, data loss or loss of access to your office. Business impact analysis establishes acceptable data loss and recovery time objectives, known as RPO and RTO. We assess system dependencies, copies held separately or isolated by access controls, and alternative working arrangements. Recovery steps are documented with owners and communication procedures. An agreed exercise compares observed results with the targets and identifies gaps. Achievable recovery times depend on the infrastructure, the incident and the test findings.

Scope

A clear scope, with understandable steps.

A scope planned around your use

01

Business impact analysis, application dependencies and agreed RPO and RTO objectives

02

Separate or access-isolated copies, recovery sequence and alternative working plan

03

Responsibilities, communication chain, recovery documentation and a defined exercise

What we work towards together

Delivery includes business priorities and RPO/RTO targets, a system dependency map, a step-by-step recovery plan, assigned owners and a post-exercise improvement report.

Disaster Recovery and Business ContinuityBusiness impact analysis, application dependencies and agreed RPO and RTO objectives → Separate or access-isolated copies, recovery sequence and alternative working plan → Responsibilities, communication chain, recovery documentation and a defined exercise

Disaster Recovery and Business Continuity

Technical details

From business priorities to recovery targets

We assess the effect of interrupted operations and the tolerance for data loss and downtime with you. RPO and RTO are recorded as measurable objectives. Database, identity, network and supplier dependencies help determine the sequence in which applications should be recovered.

Plan the path back to operation

Backup locations, access permissions and risks shared with primary systems are reviewed. We assess isolated copies and suitable alternative environments. Accounts, licences, connectivity and installation information are included in the plan, explaining how a backup becomes a functioning system through defined recovery steps.

An operating plan checked through exercises

We plan a controlled recovery exercise for an agreed application or scenario. Actions, missing information and observed timings are recorded. Differences from targets and necessary improvements are reported, with guidance on which records need updating when systems or team responsibilities change.

How we work

Understand the need. Build the solution together.

  1. 01

    Understand the need

    Share your existing devices, users, connections and systems, including the providers you currently use.

  2. 02

    Plan the work

    We agree on priorities and sequence around these areas: Business impact analysis, application dependencies and agreed RPO and RTO objectives · Separate or access-isolated copies, recovery sequence and alternative working plan · Responsibilities, communication chain, recovery documentation and a defined exercise.

  3. 03

    Implement and review

    An area we review together during implementation: Responsibilities, communication chain, recovery documentation and a defined exercise.

  4. 04

    Hand over and explain usage

    At handover, we review the agreed deliverables and usage steps together. Delivery includes business priorities and RPO/RTO targets, a system dependency map, a step-by-step recovery plan, assigned owners and a post-exercise improvement report.

In practice

How could this work in your business?

Illustrative use case

Recovery task cards bridge an inactive primary workspace and an operating alternative office.
Disaster Recovery and Business Continuity

A wholesaler runs orders, inventory and dispatch on one server and wants a clear response if it becomes unavailable. In this illustrative project, dependencies are mapped, a recovery sequence using separate copies is prepared, and a selected workflow is exercised to observe the recovery time.

Handover & preparation

From the first meeting to handover.

What will you receive?

Delivery includes business priorities and RPO/RTO targets, a system dependency map, a step-by-step recovery plan, assigned owners and a post-exercise improvement report.

  • Business impact analysis, application dependencies and agreed RPO and RTO objectives
  • Separate or access-isolated copies, recovery sequence and alternative working plan
  • Responsibilities, communication chain, recovery documentation and a defined exercise

What should you bring to the first meeting?

  1. Share your existing devices, users, connections and systems, including the providers you currently use.
  2. Identify priority work areas, access owners and suitable times for changes.

In the first meeting, we review your current setup, priorities and dependencies together. We prepare the proposal around that discussion.

Discuss your project ↗

Questions

What to know before you decide.

What does this service include?

We plan how critical operations should resume after a server failure, data loss or loss of access to your office. Business impact analysis establishes acceptable data loss and recovery time objectives, known as RPO and RTO. We assess system dependencies, copies held separately or isolated by access controls, and alternative working arrangements. Recovery steps are documented with owners and communication procedures. An agreed exercise compares observed results with the targets and identifies gaps. Achievable recovery times depend on the infrastructure, the incident and the test findings. Business impact analysis, application dependencies and agreed RPO and RTO objectives · Separate or access-isolated copies, recovery sequence and alternative working plan · Responsibilities, communication chain, recovery documentation and a defined exercise.

Is this a good fit for our business?

Businesses that need an actionable recovery plan to manage data loss and interrupted operations when critical applications become unavailable.

What should we share in the first meeting?

Share your existing devices, users, connections and systems, including the providers you currently use. Identify priority work areas, access owners and suitable times for changes.

What will we receive when the work is complete?

Delivery includes business priorities and RPO/RTO targets, a system dependency map, a step-by-step recovery plan, assigned owners and a post-exercise improvement report.

Disaster Recovery and Business Continuity

Let’s define a solution around your needs.

Tell us how your business works today and what you want to achieve. We can plan the scope, connections and deliverables around your team.