DUCOSOFT / AI and Workflow Automation
AI Appointment Assistant
Lengthy discussions about appointment times can lose track of changes in the actual calendar.
Illustrative solution view
A clear need
Calendar availability enquiries
An agreed scope
Appointment creation and changes
Joint review
Conflict and notification checks
A clear handover
We deliver the calendar connection, booking tests and a guide to usage scenarios.
Your need
What business need does this address?
We create an AI assistant that lets customers ask about available times and start booking appointments. We connect it to your existing calendar, define service durations, working hours and cancellation and rescheduling rules, then test conflict checks and notifications through sample conversations.
Scope
A clear scope, with understandable steps.
A scope planned around your use
Appointment creation and changes
Conflict and notification checks
What we work towards together
A calendar-connected assistant checked through sample booking conversations.
How we work
Understand the need. Build the solution together.
- 01
Understand the need
Calendar access and service durations
- 02
Plan the work
We agree on priorities and sequence around these areas: Calendar availability enquiries · Appointment creation and changes · Conflict and notification checks.
- 03
Implement and review
An area we review together during implementation: Conflict and notification checks.
- 04
Hand over and explain usage
At handover, we review the agreed deliverables and usage steps together. We deliver the calendar connection, booking tests and a guide to usage scenarios.
In practice
How could this work in your business?
Illustrative use case
In this example, a consultancy's assistant checks the calendar for times suitable for the requested service. Booking starts when the customer selects an option; amendments, cancellations and conflicting requests are checked against the working rules defined by the business.
Handover & preparation
From the first meeting to handover.
What will you receive?
We deliver the calendar connection, booking tests and a guide to usage scenarios.
- Calendar availability enquiries
- Appointment creation and changes
- Conflict and notification checks
What should you bring to the first meeting?
- Calendar access and service durations
- Opening, amendment and cancellation rules
In the first meeting, we review your current setup, priorities and dependencies together. We prepare the proposal around that discussion.
Discuss your project ↗Questions
What to know before you decide.
What does this service include?
We create an AI assistant that lets customers ask about available times and start booking appointments. We connect it to your existing calendar, define service durations, working hours and cancellation and rescheduling rules, then test conflict checks and notifications through sample conversations. Calendar availability enquiries · Appointment creation and changes · Conflict and notification checks.
Is this a good fit for our business?
For clinics, consultants and service businesses receiving appointment requests through digital channels.
What should we share in the first meeting?
Calendar access and service durations Opening, amendment and cancellation rules
What will we receive when the work is complete?
We deliver the calendar connection, booking tests and a guide to usage scenarios.
AI Appointment Assistant
Let’s define a solution around your needs.
Tell us how your business works today and what you want to achieve. We can plan the scope, connections and deliverables around your team.
